What spends credits
Credits are spent when Superscale produces metered output or records a metered Agent action.Agent static ads
An Agent static generation costs 30 credits.
Agent Seedance videos
An Agent Seedance video starts at 500 credits. Longer or chunked workflows can use multiple video units.
Reports and messages
A report costs 10 credits. Each Agent message costs 1 credit.
Templates, edits, and batches
Template costs vary and are shown on the template card. If an edit, variation, or batch creates new assets, each generated output counts.
Video templates can cost more than Agent Seedance videos. Use the cost shown in the app as the source of truth for the specific workflow.
What credits buy in practice
For rough planning, use 30 credits per Agent static and 500 credits per Agent Seedance video. If you spent the whole balance on one format, this is what each credit amount buys.These numbers are examples for sizing a plan. Real usage is usually a mix of statics, videos, reports, messages, edits, templates, and regenerations.
Free and low-cost preparation
Do as much preparation as possible before generation. These actions do not create generated assets:- Adding context files, brand rules, product details, and references.
- Reviewing your workspace, projects, and assets.
- Downloading an already-generated creative.
- Agent messages cost 1 credit each.
- Reports cost 10 credits each.
- Research does not become a creative-generation credit event unless the workflow also creates a metered report or asset.
What you start with
You do not need a credit card to begin. Every new account comes with 1,000 free credits. Eligible workspaces can start a five-day trial with 3,000 trial credits. Trial checkout requires a payment method and converts to the selected paid plan at the end of the trial unless canceled first.Getting more credits
Your monthly plan
Every plan refills your balance at the start of each billing period. See Plans for how many credits each one includes.
Top-ups
Workspaces with an active paid plan can buy 2,500, 5,000, or 10,000 credit packs from Settings when the top-up option is shown.
Referrals
Invite another workspace. When it subscribes to a paid plan, you get 3,000 bonus credits. See Referrals.
Reviews
Leave us a review on one of these platforms:Once you’re done, send a screenshot of your review confirmation to support@superscale.ai with your email address visible so we know which account to credit, and you’ll get 3,000 bonus credits instantly.
Credit types and expiration
Different credit pools can have different expiration rules.
When more than one credit pool is available, Superscale spends credits in pool order. Free and trial credits are used first, then subscription credits, then top-ups, then bonus and promotional credits.
Your live balance and usage history are visible in the credits panel under Settings.
Failed or unusable generations
If a generation fails before completion, the system returns the pending credits automatically. If an output completes but is clearly unusable because of a product issue, stuck job, or model failure, report it from the app or contact support with the generation. The team can inspect, retry, or refund credits when the failure is real. Not every bad result has the same cause. Use this table to decide what to do next.How to spend credits well
Plan before rendering
Use chat to decide the audience, angle, format, script, and references before you generate.
Start with statics or small batches
For a new direction, test cheaper assets first. Move to video once the hook, message, and reference set are clear.
Attach exact references
If the product, UI, logo, voice, or layout must be precise, attach the source asset before spending credits.
Edit surgically
Ask for one controlled change at a time: hook, product shot, color, caption, angle, or aspect ratio.
Common credit questions
Do iterations cost credits?
Do iterations cost credits?
If an iteration creates a new asset, expect it to spend credits. Use precise edit prompts to avoid regenerating the whole idea when only one element needs to change.
Do messages and reports cost credits?
Do messages and reports cost credits?
Yes. Each Agent message costs 1 credit, and a report costs 10 credits.
Does downloading spend credits?
Does downloading spend credits?
Downloading an already-generated creative does not create a new asset. Generation is the credit event.
Can I get credits back for a bad generation?
Can I get credits back for a bad generation?
If the output failed, got stuck, or is unusable because something broke, report it. Superscale can review and return credits where appropriate.
Why is video more expensive than images?
Why is video more expensive than images?
Video requires script, scene, motion, voice, captions, and rendering. Use chat and statics to validate the idea before spending video credits.
Compare plans
See how many credits each plan includes, and what else you get.