What spends credits
Credits are spent when Superscale produces or renders something for you.Static ads
Image generations and image variations are the lightest creative spend. A static ad is usually around 35 credits.
Video ads
Video uses more compute, so it costs more. A video usually runs from roughly 500 to 900 credits depending on length and quality.
Creative batches
If you ask for several variations, each generated output counts. A batch costs the sum of the creatives inside it.
Regenerations and edits
If Superscale has to generate a new asset, it usually spends credits again. Tight edit prompts help avoid waste.
The app shows the exact cost before you generate. Use that number as the source of truth.
What credits buy in practice
For rough planning, use 35 credits per static AI creative and 700 credits per AI video. If you spent the whole balance on one format, this is what each credit amount buys.| Credit balance | Approx. static AI creatives | Approx. AI videos |
|---|---|---|
| 1,000 free credits | 28 | 1 |
| 3,000 trial credits | 85 | 4 |
| 4,000 Starter credits | 114 | 5 |
| 8,000 Advanced credits | 228 | 11 |
| 16,000 Pro credits | 457 | 22 |
| 32,000 Scale credits | 914 | 45 |
| 60,000 Enterprise baseline | 1,714 | 85 |
These numbers are examples for sizing a plan. Real usage is usually a mix of statics, videos, edits, and regenerations, and the exact cost shown in the app should win over any estimate.
What barely touches your credits
Use the agent freely before generating. None of this preparation spends credits:- Adding context files, brand rules, product details, and references.
- Researching competitors or deciding which angle to test.
- Reviewing your workspace, projects, and assets.
What you start with
You do not need a credit card to begin. Every new account comes with 1,000 free credits to try Superscale. Start a free trial and you get 3,000 credits to put a paid plan through its paces before you commit.Getting more credits
Your monthly plan
Every plan refills your balance at the start of each billing period. See Plans for how many credits each one includes.
Top-ups
Running low before your refill? Buy top-up credits from Settings when available. The checkout shows the current pack sizes, purchase rules, and any expiration rules.
Referrals
Invite another team. When they subscribe, you get 3,000 bonus credits. See Referrals.
Monthly, trial, and top-up credits
Your plan’s monthly credits reset each billing period. They do not roll over, so use them within the month. Trial, bonus, and top-up credits can have their own rules, so use the billing UI and plan terms as the source of truth. Your live balance and usage history are always visible in the credits panel under Settings.Failed or unusable generations
If a generation fails, the credits should return to your balance automatically. If an output renders but is clearly unusable because of a product issue, stuck job, or model failure, report it from the app or contact support with the generation. The team can inspect, retry, or refund credits when the failure is real. Not every bad result has the same cause. Use this table to decide what to do next.| Situation | What it usually means | What to do |
|---|---|---|
| The job fails or errors | The generation did not complete. | Report it or retry after the error clears. Credits should return automatically when the failure is detected. |
| The job is stuck | Rendering or processing did not finish normally. | Do not start the same expensive job repeatedly. Report the stuck generation so support can inspect, restart, or refund it. |
| The output is clearly broken | A model or product issue made the asset unusable. | Submit feedback with the generation. Superscale can review and return credits where appropriate. |
| The product, logo, UI, or packaging is wrong | The model may have inferred details instead of using an exact reference. | Attach the exact asset, narrow the reference set, save the correction to context, and report the unusable output if credits were wasted. |
| The output followed a vague or incomplete brief | The agent lacked a clear instruction, product, reference, or constraint. | Tighten the prompt, add the missing context, and generate again only after the source of confusion is fixed. |
| The request is outside what the model can reliably do | Some exact text, tiny UI, hands, logos, or complex edits may be unreliable. | Switch to a safer workflow: attach real assets, use a simpler composition, edit surgically, or handle exact text/layout after export. |
How to spend credits well
Plan before rendering
Use chat to decide the audience, angle, format, script, and references before you generate.
Start with statics or small batches
For a new direction, test cheaper assets first. Move to video once the hook, message, and reference set are clear.
Attach exact references
If the product, UI, logo, voice, or layout must be precise, attach the source asset before spending credits.
Common credit questions
Do iterations cost credits?
Do iterations cost credits?
If an iteration creates a new asset, expect it to spend credits. Use precise edit prompts to avoid regenerating the whole idea when only one element needs to change.
Does downloading spend credits?
Does downloading spend credits?
Downloading an already-generated creative does not create a new asset. Generation is the credit event.
Can I get credits back for a bad generation?
Can I get credits back for a bad generation?
If the output failed, got stuck, or is unusable because something broke, report it. Superscale can review and return credits where appropriate.
Why is video more expensive than images?
Why is video more expensive than images?
Video requires script, scene, motion, voice, captions, and rendering. Use chat and statics to validate the idea before spending video credits.
Compare plans
See how many credits each plan includes, and what else you get.